Top Language Jobs

German speaking online marketing role

Title: German speaking online marketing role
Salary: Competitive and dependant on experience
Location: Central London - London, United Kingdom
Languages: German
Posted: 9th Feb 2012

SEM / PPC Specialist with fluent German

Kelkoo are looking for an SEM specialist with German language skills in their Victoria office to manage keyword bidding across Germany. Candidates must have a keen interest in the way SEM/PPC works and must demonstrate an inquisitive mind with an eagle eye for detail. Logical thinking, a passionate desire for accuracy and a can-do attitude are a key. We�d also like you to be fun, energetic and be full of good ideas about how to get Kelkoo to the top of those search rankings. This role would suit someone looking to start or continue their career in online marketing and will offer excellent development opportunities.

Key duties

Budget planning and control
Strategy, planning, bid management, ROI/Margin based optimisation
Performance monitoring, traffic analysis & reporting
Identify opportunities for growth & implement
Best practice deployment, testing and refinement

Key skills required

University degree or equivalent experience
Experience working online, great if you have prior SEM experience although SEO or other content experience would be fine
Experience in an international environment is preferred
Proficient in Microsoft Excel (including advanced functions for manipulating text and data)
Languages: Fluent in English and German

Selection Process

Send your CV through the link attached and our recruitment team will be in touch. There will be an initial telephone interview followed by at least one face to face interview at our London office.

About Kelkoo

Kelkoo is one of Europe�s leading shopping comparison websites. We list over 12 million products and work with more than 10,000 retailers. We sift through the numerous possibilities to find what�s exactly right for our customers. We bring the best of the high street: the names, the choice, the bargains and we combine this with the convenience of the internet: instant results, customer reviews, like-for-like comparisons. We work with thousands of trusted brands like Apple, Sony and Nike, shops like John Lewis, Argos and Tesco, and sites like Amazon, ebookers and Play.com to bring the best deals to our users.

Kelkoo was created in 2000 following the merger between Zoomit, Dondecomprar and Shopgenie. The name �Kelkoo� is a phonetic spelling based on the French phrases �Quel co�t?" which means "At what price?" and "Quel coup" meaning "What a bargain". The brand was bought by Yahoo! in 2004 and then sold in October 2008, to Jamplant, a UK private equity firm who have been running Kelkoo ever since.

Today we operate in 12 countries worldwide including most parts of Europe (UK, Denmark, Belgium, Germany, France, Italy, Netherlands, Norway, Spain, Sweden), the USA and Brazil. We have 2 global brands: Kelkoo shopping and Kelkoo travel. Every month we reach over 32 million unique users worldwide through our portfolio of brands. In Europe we reach more than 10 million unique users and work with 23 of the top 25 retailers.

Kelkoo

Zoom in. Buy brighter.

Swedish Speaking Online Marketing Executive

Title: Swedish Speaking Online Marketing Executive
Salary: Excellent
Location: London, United Kingdom
Languages: Swedish
Posted: 9th Feb 2012

Role
�
We are looking to recruit an experience Online Marketing Executive with experience on managing online marketing channels for a minimum of 1 year. You will be working on our new businesses launched in summer 2011. This role will be a real challenge for someone looking to take their online marketing career to the next level and to generate traffic in a non-UK market for a fast growing voucher website. The implementation of an online marketing strategy, including search engine optimisation (SEO), link building, PPC, Email, and social marketing activity for www.TopRabattKod.se .
�
A great opportunity for an online marketing executive, eager to extend their knowledge of online marketing, who is a good lateral thinker, with a tenacious and meticulous nature ready to further a career in online marketing. You will be working alongside a colleague, who has built the website from scratch and is eager to learn from your online marketing experience. You will be working together to achieve the growth of the website and deliver targets according to tight budgets and deadlines. Both of you will be equally reporting to the International New Business Manager.

We are looking for candidates with marketing knowledge in the following international markets: Sweden.

Key Responsibilities

* Manage the current link building techniques and implement new strategies alongside the SEO team leader of the department
* Responsible for the development and implementation of SEM advertising campaigns
* Manage day-to-day content for Social Media activities
* Share your online marketing experience with your colleagues in your team

Main Duties

* Implementing SEM and other online marketing activities
* Co-ordinate the day-to-day management and ongoing growth of SEM (SEO/PPC) programs
* Growing our online audience by increasing our ranking in natural search results and increasing our * exposure on third party sites
* Undertake competitor analysis on a regular basis
* Undertake search ranking analysis on a regular basis
* Generation and optimizing SEO content, URLs and Keywords
* Implement Link-building strategies, including purchasing of links and analysis of link performances
* Natural link-building through quality content.
* Link baiting
* Social Bookmarking
* Using a link exchange network
* Buying links from a directory
* Paying for links by bloggers
* Creating your own external links.
* Content syndication RSS or XML feeds
* Actively building relations with bloggers, webmasters and web editors
* Provide competitor analysis and identify potential high value links
* Align and leverage SEM, viral and social marketing campaigns and competitions.
* Improve website content with third party content (e.g. iFrame solution printable vouchers)
* Act as the advocate of adoption of social media within the Company, influencing overall site and business strategies
* Plan email marketing campaigns
* Ensuring customer acquisition and supporting monetization
* Optimisation, reporting and increasing open & click-through-rates
* Increase the newsletter database
* Manage press wires and press activities
* Providing quantitative and qualitative reporting on results
* Support the international team with ad hoc tasks as necessary

Experienced in the affiliate industry is preferable but not necessary

Personal skills

* At least 1 year experience in online marketing with proven track of successful online marketing channel management
* Excellent communication skills and ability to work in a team
* Advanced Microsoft Office skills, including Excel, Word and PowerPoint
* Business/E-commerce and result driven
* Excellent & proven detailed analytical competencies
* Outstanding reporting skills
* Fluent in English - written and spoken
* Native Swedish speaker
* Eager to take on challenge and master them independently and with the team
* Ability to share with team members your experience in SEO, link building, PPC, Email Marketing and Social Media
* Attitude of being hands-on and having good time-management skills
* Ability to work under pressure and to work according to set performance indicators

SAP senior consultant FI/CO with English

Title: SAP senior consultant FI/CO with English
Salary: Competitive Salary Scheme
Location: Brno - Jihomoravsky, Czech Republic
Languages: English
Posted: 9th Feb 2012

SAP senior consultant FI/CO

Form of employment:
Permanent, Full Time
Location:
Czech Republic; Ostrava
Organization:
Enterprise solutions - SAP
Application period:
Thursday, December 01, 2011 - Tuesday, January 31, 2012

We are looking for a suitable candidate for position of senior SAP FI/CO consultant.

Responsibilities:

Ensure that business requirements are accurately translated into functional designs and system specifications
Independent analysis of as is-processes in collaboration with the customer
Independent analysis of customer needs in collaboration with the customer General financial accounting knowledge
Customizing of customers requirements in the SAP modules FI,CO
Planning and performing of workshops
Planning and performing of technical tests

Requirements:

excellent understanding of SAP modules (FI, CO) and their integration in SAP environment
experience in implementation or support of SAP modules (FI, CO) at least 5 years
English language knowledge - level upper-intermediate
team player
customer and target oriented approach
independent, open, straightforward
travelling
secondary school education or university degree

Advantage:

German language knowledge in case of German speaking customers
knowledge of ABAP and/or XI is an advantage

We offer:

challenging job
multinational company environment, English use on daily basis
trainings, technical courses and English lessons based on needs
career path and personal growth
competitive financial evaluation
permanent working contract
benefit programme (one additional week of holiday, food vouchers, pension and capital life insurance, work and life anniversary rewards, MS Office Suite for home use, flu vaccination, coffee & tea refreshment)

Place of work:

Ostrava
Brno

In case of this position recommendation by our employee please mention his/ her first name and surname in your application.

Got talent and IT skills? We�ve got opportunities.

Contact for this job:

Best regards,
Tieto Corporation

French Speaking Online pr/seo executive

Title: French Speaking Online pr/seo executive
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: French
Posted: 9th Feb 2012

Markco Media is a thriving and energetic global online media, advertising and affiliate marketing Company. Our online and mobile network includes UK�s #1 discount and deals website MyVoucherCodes.co.uk with over 9 million unique visitors per month as well as other high-traffic money-saving web sites and mobile applications targeting International markets.

Due to the continued growth, an exciting opportunity has arisen for a Online PR/ SEO Executive to work on the French market and join the team of CodesPromotion.fr.
You'll work in the International Marketing Department and closely with many departments in the Company. For this role we are looking for people who are excited about an opportunity to become a big part of a growing organisation.

Role

The Online PR/SEO Executive will have responsibility for the application and administration for the Search Engine Optimisation product range of the business. You will be both on wholly owned company web properties and in time client websites.

Main Duties

* Online PR.
* Negotiating with websites and bloggers
* Creating contents
* Forum posts
* Competitions
* Article Submission
* Implement Link-building strategies.
* Generation and optimizing SEO content, URLs and Keywords
* Google ranking techniques and link popularity initiatives.
* Natural link-building through quality content.
* Link baiting
* Social Bookmarking
* Creating your own external links.
* Google News Optimisation

Skills and attributes

* Excellent communication and interpersonal skills
* Innovative with high level of creativity
* Proactive, quick thinking, flexible and adaptable to changing situations
* Achievement focussed
* Able to work under pressure
* Able to make quick/sound decisions
* Ability to prioritise workload/tasks
* Good listening skills
* Strong eye for detail
* Previous SEO experience/knowledge would be advantageous
* Degree level or equivalent � preferably within an online marketing related subject
* Desire to work within an internet based marketing company
* Knowledge of the internet/web
* Fluent in English - written and spoken
* Native in French � written and spoken

Software Architect with English

Title: Software Architect with English
Salary: Competitive Salary Scheme
Location: Ostrava - Moravsko-slezska, Czech Republic
Languages: English
Posted: 9th Feb 2012

Software Architect

Form of employment:
Permanent, Full Time
Location:
Czech Republic; Ostrava
Organization:
Enterprise solutions - Business Platforms and Solutions
Application period:
Thursday, December 01, 2011 - Tuesday, January 31, 2012

We are looking for a suitable candidates for a position Software Architect.

Work assignment:

lead Java developers in technical matter
design and build solutions from customer requirements

We require:

background in Java development and architectural tasks
at least 3 years experience of Java & J2EE development
experience in working with customer
good communication skills
familiar with the technologies like Hibernate, Spring, iBatis, Wicket, Struts�
suitable technical education
spoken and written English
secondary school education or university degree

Advantage:

experience with agile software development methodologies, like Scrum

We offer:

interesting and challenging job opportunity
multinational company environment, English use on daily basis
career path and personal growth
trainings, technical courses and English lessons
competitive financial evaluation
permanent working contract
benefit programme (one additional week of holiday, food vouchers, pension and capital life insurance, life anniversary rewards, MS Office Suite for home use, flu vaccination, coffee & tea refreshment)

Place of work:

Ostrava

In case of this position recommendation by our employee please mention his/ her first name and surname in your application.

Got talent and IT skills? We�ve got opportunities.

Contact for this job:

Best regards,
Tieto Corporation

Release Project Manager (m/f)

Title: Release Project Manager (m/f)
Salary: competitive
Location: Berlin, Germany
Languages: English
Posted: 7th Feb 2012

Release Project Manager (m/f) for our European Headquarter in Berlin

Aeria Games & Entertainment is the leader in free-to-play massively multiplayer online (MMO)
games in North America, Latin America, and Europe. Since our debut in 2006, we have been at the
forefront of pioneering online games through our offices in Santa Clara, Berlin, S�o Paulo and
Tokyo. We are home to a community of over 25 million gamers and offer a diverse catalogue of
titles including such hits as Shaiya, Last Chaos, Grand Fantasia, WolfTeam, and Eden Eternal.

We offer rewarding career opportunities, competitive salaries, and a fun work environment right
in the heart of Berlin. Shiatsu massages, German and English lessons and a great team spirit are
integral part of our inspiring company culture. If you have a passion for people and are looking for
a challenge within a fast-growing startup � we are looking forward to your application as

Release Project Manager (m/f)

Overview:

The Project Manager will be part of the Release Team reporting to the Head of Release & Localization and will be responsible for managing selected release projects to new locales/regions across Aeria�s broad portfolio of games as well as coordinating the planning/scheduling of content updates for existing in-market titles in conjunction with the game teams. The ability to analyze existing workflows and define new processes and structures is an essential part of this role.

Responsibilities include:

� Effective project coordination and management
� Workflow management & Process improvement
� Scheduling & Resource management
� Communication with producer and game teams
� Managing content update schedules
� Validation of translatable content
� Define requirements and manage relationship with US teams and external
development partners
� Budget tracking

Skills and experience:

� University degree - Master�s / Diploma preferred
� 3 - 5 years' project management experience in an international organization
� Excellent communication skills (English � written and verbal)
� Strong IT skills
� Analytical and problem-solving skills
� Organizational skills with attention to detail
� Understanding of game/software release process
� Negotiation skills
� Good interpersonal skills
� Understanding of localization process/tools desirable
� Knowledge of gaming industry/ social games and/ or MMOs beneficial
� Additional language skills advantageous
� Passion for working in a start-up environment within a performance-driven company

What we offer:

� A casual, fun and energetic work environment in a fast-growing start-up in the
very heart of Berlin (Kreuzberg)
� A challenging job with lots of responsibility and freedom to grow professionally
and acquire new skills
� A competitive salary with performance-based bonuses
� A very international team of fun and passionate colleagues
� Regular company parties, Shiatsu massages, German lessons and a proper gaming room

How to Apply:

Please send us your resume and motivation letter via email (jobs.de@aeriagames.com) putting the position you are applying for in the subject line.

Dutch Customer Solution

Title: Dutch Customer Solution
Salary: �25,000 + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Dutch Customer Solutions Agent

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Fluent Dutch & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Outbound Sales Representative - UK

Title: Outbound Sales Representative - UK
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English
Posted: 4th Feb 2012

I. General Summary
The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal's expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
� Achieve set telesales targets
� Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
� Independently managing pipeline
� Cold calling and identifying own leads
� Responsible for providing revenue forecasting reports on activity
� Research market trends, opportunities and competition to support sales pitch delivery
� Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
� To be involved in training and mentoring of other team members
� Continue training and education to keep pace with product modifications, industry changes and sales knowledge
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results
Job qualification

A. Education
Bachelor degree or leaving certificate plus relevant work experience
B. Experience
1-3 years related experience including:
1. Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
2. Strong phone communication skills
3. Proven track record in achieving sales / revenue targets
4. Fluent English
5. A minimum of one year telesales experience in one or more of the following areas would be a plus: internet company, financial institution, payments processor or telemarketing firm
6. Experience using Microsoft Office products and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
7. Excellent oral and written communication experience I. Knowledge, Skills and Abilities
� Self motivated and target driven
� Good organisation and communication skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Quick learner, self driven with a good appreciation for the internet & technology
� Creative & problem solver; organized and multi-tasker; open to new projects and tasks
� Software/Hardware knowledge is beneficial, but not essential
� Must be able to work independently
� Ability to develop and maintain professional working relationships with co-workers and peers
� Maintain acceptable level of job discretion.
� Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Italian Sales Specialist

Title: Italian Sales Specialist
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Italian
Posted: 4th Feb 2012

Italian Sales Specialist
I. General Summary
The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal's expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
� Achieve set telesales targets
� Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
� Independently managing pipeline
� Cold calling and identifying own leads
� Responsible for providing revenue forecasting reports on activity
� Research market trends, opportunities and competition to support sales pitch delivery
� Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
� To be involved in training and mentoring of other team members
� Continue training and education to keep pace with product modifications, industry changes and sales knowledge
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results
Job qualification

A. Education
Bachelor degree or leaving certificate plus relevant work experience
B. Experience
1-3 years related experience including:
1. Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
2. Strong phone communication skills
3. Proven track record in achieving sales / revenue targets
4. Fluent in Italian and English
5. A minimum of one year telesales experience in one or more of the following areas would be a plus: internet company, financial institution, payments processor or telemarketing firm
6. Experience using Microsoft Office products and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
7. Excellent oral and written communication experience I. Knowledge, Skills and Abilities
� Self motivated and target driven
� Good organisation and communication skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Quick learner, self driven with a good appreciation for the internet & technology
� Creative & problem solver; organized and multi-tasker; open to new projects and tasks
� Software/Hardware knowledge is beneficial, but not essential
� Must be able to work independently
� Ability to develop and maintain professional working relationships with co-workers and peers
� Maintain acceptable level of job discretion.
� Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

French Customer Solutions

Title: French Customer Solutions
Salary: �25,000 + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, French
Posted: 4th Feb 2012

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Fluent French and English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Content Specialist Hebrew

Title: Content Specialist Hebrew
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, Hebrew
Posted: 4th Feb 2012

Content Specialist Hebrew

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content for our website and team mate templates is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:

Modifying or re-writing templates (hotkeys) and FAQs to ensure they are:
Culturally appropriate
Well-written
Accurate
Approved by Compliance/Legal Department
Translating, updating, writing and implementing new templates to reflect product updates
Updating, writing and implementing new FAQs to reflect product updates
Maintaining the Help Center - for example, hiding out-of-date FAQs if necessary
Acting as the content expert for Customer Service content
Working closely with Linguists and Content Managers to maintain local language glossaries and style guides
Researching and analyzing customer behaviour and working with Product Support to establish content strategies that will improve the user experience
Taking an active role in country-specific or European content projects
Use of project management principles to ensure deliverables are met
Supporting the in-country business unit's initiatives
Getting involved in website bug spotting/fixing (QA)
Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre

Any additional tasks or project support as required

Education and/or Relevant Experience:
o Fluent English and Hebrew
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Italian Customer Solutions

Title: Italian Customer Solutions
Salary: �25,000 + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Italian
Posted: 4th Feb 2012

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Fluent Italian & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Italian Lead Generator

Title: Italian Lead Generator
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Italian
Posted: 4th Feb 2012

GENERAL SUMMARY

The Lead Validation team will be working within a European Team and be responsible for reviewing websites to indentify prospects for the EU sales teams to a pre set criteria. The candidate will be self-motivated and have the ability to navigate prospect websites, to establish suitability to be added to the Sales Pipeline. The role requires self-motivation, and the ability to work on a large data-set whilst maintaining objectivity and commitment to maintain the quality required. A familiarity with online shopping, alongside basic skills using Microsoft Office and Windows PCs is greatly desirable.

SPECIFIC DUTIES

� Review potential merchants websites to identify the possibility of the merchant using PayPal
� Maintain detailed, accurate lead reports on excel
� Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing colleagues
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results

Job Requirements Required Standards

� Self motivated, lots of energy and target driven
� Good organisation and communication skills
� Basic computer skills such as MS outlook and windows as well as typing skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Must be trustworthy, reliable and accountable
� Ability to learn and think quickly
� The ideal candidate must be a quick learner, self driven and posses a appreciation for the internet & technology.

Basic Qualifications A. Experience
i. Experience using Microsoft Office products including: Excel, Word, Access, Outlook, and PowerPoint. Experience using an SFA system such as Gold Mine, ACT, Siebel or SalesForce.com also a plus.
ii. Excellent oral and written communication experience

B. Knowledge, Skills, and Abilities

1. Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
2. Truly understand customer needs and serve an advocate for the merchant�s interests within the PayPal organization.
3. Team player with demonstrated ability to execute across a cross-functional team
4. Must be able to work independently. Strong working knowledge of PC based Internet and software applications.
5. Knowledge of external systems and software (The Internet, Microsoft Office � Outlook, Word, Excel).
6. Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
7. Well-developed sense of urgency and follow through.
8. Ability to develop and maintain professional working relationships with co-workers and peers.

Fluent Italian & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Web Developer Support with German

Title: Web Developer Support with German
Salary: Attractive Salary + Benefits
Location: Dublin Region, Ireland
Languages: English, German
Posted: 4th Feb 2012

Web Developer Support - German

About the candidate

Working in PayPal Merchant Operations, the successful candidate will be part of the Merchant Integration team, as first point of contact for web developers who are integrating any of the PayPal website payments solutions into e-commerce websites and other applications.

The successful candidate will have excellent web development experience, with a strong understanding of associated trends and technologies. A passion for internet-based business concepts, and an inquisitive and analytical nature will help drive the candidate to be best-in-class at supporting the PayPal merchant customers by acquiring an in-depth understanding of the PayPal product and e- and m-commerce in general.

Candidates should be able to demonstrate their web development skill through a portfolio of work, utilizing third-party platforms (eg. osCommerce, Magento, Joomla!, Wordpress etc.) as well as strong custom programming using common web technologies (eg. PHP/MySQL, ASP/.NET, Java etc.). Experience in designing solutions for customers utilizing connections against third-party APIs would be a distinct advantage (eg. PayPal, Google, Facebook, Twitter etc.).

Candidates should have excellent customer services skills, coupled with great communications (both written and verbal).

About the team

The Merchant Integration team maintains a specific focus on the last mile of sales process and provides technical integration services including code-level support to Merchants or their developers which have been acquired through the Sales Team pipeline, and to existing Merchants in the Account Management portfolio.

They are responsible for initial integration of the right PayPal Merchant Tool for the website and will work with newly-acquired merchants to ensure that they are fully aware of product and service features to ensure optimal integration of PayPal into their web sites.

The position is designed to provide a smooth transition from the sales acquisition process and for converting the integration to an active, live-to-site phase. Additionally, the position is an integral key in assisting the assessment of new merchants so that they are placed in the correct segment tier for service based upon processing volume or rate of growth over this period. This role also serves as a contact for key messaging and actions associated with Risk policy and operations, including communication of the implications of allowing the merchant to turn-off fraud models and other requirements as needed for the business.

The Integration Specialist role will require tight coordination with a wide range of PayPal teams, including: USMS Sale, US eBay sales, Merchant Technical Support, Tech Services, Risk Operations and the Senior Managers for Sole Proprietor, SMB and LMS Merchant Support.

Job qualifications

Education

- High School diploma or equivalent; may have an Associate or Undergraduate degree in IT, Web Development, or related fields.

Experience

3+ years related experience including:
- Software development background is ideal.
- can work to a tight schedule, at all times conscious of deadlines, workload and targets.
- Ability to learn quickly and take ownership of tasks, process, and end product.
- Ability to work independently and as a team member in a dynamic work environment
- The ideal candidate will be aware of the latest technologies, and have a genuine interest in computing in general.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Merchant Credit Vetting Agent English

Title: Merchant Credit Vetting Agent English
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English
Posted: 4th Feb 2012

Merchant Credit Vetting Agent

GENERAL SUMMARY
The Merchant Credit Vetting Agents will be responsible for merchant applications submitted by merchants on-line, reviewing data inputted, and vetting merchant applications against pre-set Credit policy and Procedures. These include but are not limited to MATCH reporting, internal data reporting, AUP preliminary checks, and KYC checks, Credit Bureau checks, reviewing responses from the bureau, and applying to the credit decision model. The agent will be called upon to utilise their judgement to identify applications which may require underwriting or scrutiny and escalate in a timely manner. This position will require the Merchant Credit Vetting Agent to use discretionary decision making skills in the approval of applications, escalation, and ensuring that the company is not compromised through poor checks and decisions
This position will require the Vetting Agent to apply the credit policy rules consistently and will be measured accordingly. This will require a thorough understanding of the credit policy, AUP policy, all fraud and Protection Services policies, as well as supporting tools. This position will also require response to customer inquiries via telephone communication and email transmission in an efficient and effective manner related to the application process.
.

SPECIFIC DUTIES
1. Review Merchant Vetting queue items and related escalations in a timely manner
2. Firm understanding of Merchant Vetting Policies and Procedures
3. Regular updates to management regarding trends and changes recognized during day to day Merchant Vetting activities
4. Provide input to improve Merchant Vetting Policies and Procedures
5. Work towards expanding individual Merchant Vetting knowledge and share this knowledge with the management and the Merchant Vetting Team
6. Familiarity with PayPal tools and external data sources
7. Assist with Merchant Vetting training and updates as needed
8. Cross-functional communication with all groups involved in the merchant organization support
9. The ability to easily understand, develop a solution, and apply logic to daily Merchant Vetting issues
10. Assist in creating a high energy, positive and productive environment 11. Maintain a working knowledge of consumer data protections regulations.
Work with peers to leverage best practices and understand new trends 12. Exceed productivity and quality standards while working in assigned queues
13. Provide support in all aspects of Risk Operations and serve as a knowledgeable resource to team members
14. Provide leadership, guidance and assistance to peer employees by answering questions, providing feedback on Merchant Vetting issues, and supporting all areas of Risk Operations as needed
15. Continually display initiative to take on additional responsibilities toward professional growth
16. Communicate with PayPal personnel, customers or outside agencies verbally and written, in a professional manner
17. Participate in special projects and perform other duties as assigned.

REQUIRED PERFORMANCE
1. Meet or exceed all published standards measured monthly and YTD
2. Maintain acceptable level of job discretion
3. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
4. Maintain acceptable level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of PayPal, and communicating with all levels both within the existing team & anyone outside the direct reporting structure
5. Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities (not OT), volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company
6. Regular and predictable attendance is required.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Sales Specialist

Title: Dutch Sales Specialist
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Dutch Sales Specialist

General Summary
The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal's expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
� Achieve set telesales targets
� Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
� Independently managing pipeline
� Cold calling and identifying own leads
� Responsible for providing revenue forecasting reports on activity
� Research market trends, opportunities and competition to support sales pitch delivery
� Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
� To be involved in training and mentoring of other team members
� Continue training and education to keep pace with product modifications, industry changes and sales knowledge
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results
Job qualification

A. Education
Bachelor degree or leaving certificate plus relevant work experience
B. Experience
1-3 years related experience including:
1. Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
2. Strong phone communication skills
3. Proven track record in achieving sales / revenue targets
4. Fluent in Dutch and English
5. A minimum of one year telesales experience in one or more of the following areas would be a plus: internet company, financial institution, payments processor or telemarketing firm
6. Experience using Microsoft Office products and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
7. Excellent oral and written communication experience I. Knowledge, Skills and Abilities
� Self motivated and target driven
� Good organisation and communication skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Quick learner, self driven with a good appreciation for the internet & technology
� Creative & problem solver; organized and multi-tasker; open to new projects and tasks
� Software/Hardware knowledge is beneficial, but not essential
� Must be able to work independently
� Ability to develop and maintain professional working relationships with co-workers and peers
� Maintain acceptable level of job discretion.
� Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Merchant Credit Vetting Agent French

Title: Merchant Credit Vetting Agent French
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, French
Posted: 4th Feb 2012

Merchant Credit Vetting Agent French

GENERAL SUMMARY
The Merchant Credit Vetting Agents will be responsible for merchant applications submitted by merchants on-line, reviewing data inputted, and vetting merchant applications against pre-set Credit policy and Procedures. These include but are not limited to MATCH reporting, internal data reporting, AUP preliminary checks, and KYC checks, Credit Bureau checks, reviewing responses from the bureau, and applying to the credit decision model. The agent will be called upon to utilise their judgement to identify applications which may require underwriting or scrutiny and escalate in a timely manner. This position will require the Merchant Credit Vetting Agent to use discretionary decision making skills in the approval of applications, escalation, and ensuring that the company is not compromised through poor checks and decisions
This position will require the Vetting Agent to apply the credit policy rules consistently and will be measured accordingly. This will require a thorough understanding of the credit policy, AUP policy, all fraud and Protection Services policies, as well as supporting tools. This position will also require response to customer inquiries via telephone communication and email transmission in an efficient and effective manner related to the application process.

SPECIFIC DUTIES
1. Review Merchant Vetting queue items and related escalations in a timely manner
2. Firm understanding of Merchant Vetting Policies and Procedures
3. Regular updates to management regarding trends and changes recognized during day to day Merchant Vetting activities
4. Provide input to improve Merchant Vetting Policies and Procedures
5. Work towards expanding individual Merchant Vetting knowledge and share this knowledge with the management and the Merchant Vetting Team
6. Familiarity with PayPal tools and external data sources
7. Assist with Merchant Vetting training and updates as needed
8. Cross-functional communication with all groups involved in the merchant organization support
9. The ability to easily understand, develop a solution, and apply logic to daily Merchant Vetting issues
10. Assist in creating a high energy, positive and productive environment
11. Maintain a working knowledge of consumer data protections regulations.
Work with peers to leverage best practices and understand new trends
12. Exceed productivity and quality standards while working in assigned queues
13. Provide support in all aspects of Risk Operations and serve as a knowledgeable resource to team members
14. Provide leadership, guidance and assistance to peer employees by answering questions, providing feedback on Merchant Vetting issues, and supporting all areas of Risk Operations as needed
15. Continually display initiative to take on additional responsibilities toward professional growth
16. Communicate with PayPal personnel, customers or outside agencies verbally and written, in a professional manner
17. Participate in special projects and perform other duties as assigned.

JOB QUALIFICATIONS
Experience
2+ years' experience in one or more of the following areas:
1) Vetting, Underwriting, Payments Processing, Collections, Chargebacks, Billing / Order Processing, dispute resolution, recoveries, remittances, credit administration, ACH, credit & re-billing, settlements and reconciliations, Card Issuing or Merchant Acquiring Credit Card business, Accounting, Finance.
2) Customer communication experience (E-mail & Phone).
3) Fluent in English and French is required.

Knowledge, Skills, and Abilities
Ability to work independently while making sound business decisions on case information.
Ability to learn and adapt to new software technologies.
Strong working knowledge of PC based internet and software applications
Knowledge of external systems and software (The Internet, Microsoft Office - Outlook, Word, Excel).
Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer.
Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
Well-developed sense of urgency and follow through.
Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

French Sales Specialist

Title: French Sales Specialist
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, French
Posted: 4th Feb 2012

French Sales Specialist

I. General Summary
The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal's expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
� Achieve set telesales targets
� Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
� Independently managing pipeline
� Cold calling and identifying own leads
� Responsible for providing revenue forecasting reports on activity
� Research market trends, opportunities and competition to support sales pitch delivery
� Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
� To be involved in training and mentoring of other team members
� Continue training and education to keep pace with product modifications, industry changes and sales knowledge
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results
Job qualification

A. Education
Bachelor degree or leaving certificate plus relevant work experience
B. Experience
1-3 years related experience including:
1. Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
2. Strong phone communication skills
3. Proven track record in achieving sales / revenue targets
4. Fluent in French and English
5. A minimum of one year telesales experience in one or more of the following areas would be a plus: internet company, financial institution, payments processor or telemarketing firm
6. Experience using Microsoft Office products and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
7. Excellent oral and written communication experience I. Knowledge, Skills and Abilities
� Self motivated and target driven
� Good organisation and communication skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Quick learner, self driven with a good appreciation for the internet & technology
� Creative & problem solver; organized and multi-tasker; open to new projects and tasks
� Software/Hardware knowledge is beneficial, but not essential
� Must be able to work independently
� Ability to develop and maintain professional working relationships with co-workers and peers
� Maintain acceptable level of job discretion.
� Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Italian Sales Executive Team Leader

Title: Italian Sales Executive Team Leader
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Italian
Posted: 4th Feb 2012

Primary Job Responsibilities

The Team leader of the Italian Dublin Sales Executive dept will be responsible for leading a team of Sales Executive who are dedicated to generate revenue for the company. The Team Leader will be will be responsible for the implementation of a coaching plan which will lead to an increase in revenue generation for the dept. The Team leader will be expected to adjust and implement new processes to meet overall corporate objectives as directed by management and the supported PayPal merchant business units. The incumbent will ensure that duties such as training programs are provided to the team as they become available or created if a gap is identified. Participation in the development of staff growth and operational planning will be required. The Team Leader, Sales Executive is also responsible for managing quality and monthly handover targets set to the sales team.

SPECIFIC DUTIES

�Ensure that all revenue coaching and productivity targets are met.

�Create monthly coaching program and report back with details to sales manager. In addition provide this coaching and support as needed to subordinate staff. Ensure that skill development and reinforcement occurs to build excellent sales skills and core business knowledge. Utilize Education resources as needed to close skill and knowledge gaps.

�Achieve revenue goals by also providing regular reporting, and consistent coaching opportunities to the sales team.

�Report and ensure increase in productivity.

�Identify product opportunities for the segment and assist the staff in providing professional guidance to the client regarding their use. Work with peer managers to leverage best practices and understand new trends.

�Perform Quality evaluations of assigned staff according to stated QD requirements.

�Work with peer managers to leverage best practices and provide consistent coaching on, business strategies and the identification of opportunity.

Be a point of contact and support for the team on the floor

Conduct one to ones with the direct reports to review results versus targets set and set action plans if required.

Basic Minimum Qualifications(these should be objective and quantitative in nature). .

3+ years Sales or team management experience is essential.

A minimum of 2 years experience in practical skills development and coaching of subordinate staff.

Proven experience in managing 10 or more employees in a fast-paced business environment.

Experience in leading a team of individuals to meet assigned financial and performance targets.

Sales coaching experience is a must

Fluent Italian & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Technical Account Manager German

Title: Technical Account Manager German
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, German
Posted: 4th Feb 2012

Technical Account Manager German

Assigned as Account Manager to specific strategic merchants or partners.
Core job function centers around solving customers' business and technical issues by performing diagnostic and troubleshooting and by leveraging and contributing to the collective knowledge of the organization.
Develop strong working relationships across levels and functions. Facilitate problem diagnosis and resolution in relevant areas.
Rapidly master and utilize current technologies to innovate creative solutions and solve challenging technical problems.
Expert in multiple technologies.
Expert skills in related technologies.
Expert in Functional Knowledge in some domains. Cross domain functional knowledge.
Work with peers to leverage best practices and understand new trends.
Identify and communicate system and facilities issues according to published escalation guidelines.
Establish relationships with other members of the organization to ensure optimal information flow on processes, policies and products.
Encourage independent thinking and creative solutions.
Provide feedback to Product and Technology teams on products and services at all stages of the product lifecycle.
Develop technical expertise within the team that enables it to troubleshoot integrations and contribute to development of enabling technologies.
Participate in and perform other duties as assigned.
Provide troubleshooting and support to PayPal merchants integrating the PayPal product.
Run test scenarios and Quality Assurance testing.
Identifies, verifies and documents irregularities in PayPal API functionality, including posting appropriate bugs. Manage bug process when appropriate (i.e., Discover, log, and, follow up on bugs and communicate when fixed).
Work independently and with other members to successfully drive significant projects to completion.
Be aware and work with geographic time sensitivities when triaging your tasks.
Assume all responsibility for all aspects of the partner technical relationship, including working with Business Units, Integration teams, Product and Development teams and being available for all product launches.

Strong written and verbal communication skills.
Minimum of 1 yr experience with high-availability web applications required.
Must have project management experience.
Must have exposure liaising, managing and working with all aspects of large customer accounts, from their VIP management to developers.
Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
Advanced Understanding of web technologies, development languages and environments.
Understanding with relational databases and minimum 1 yr SQL skills required.
Self starter approach to work, with an eagerness to consistently meet and exceed the expectations of our merchants
Customer facing experience a must.
Strategic thinker with proven problem solving skills, with the ability to work within a team to meet support goals and objectives
Demonstrated ability to research and analyze problems and develop solutions.
Demonstrated ability to manage multiple priorities and projects simultaneously, work in a fast-paced environment and accomplish results through influence while meeting deadlines.
Has thorough understanding of technical concepts required for specialized field. Uses that knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
Provides work leadership to others. Interfaces with senior management to provide and obtain information and to build consensus regarding project direction. Barriers to entry such as department/peer review exist at this level.
Works on problems of diverse scope. Participates in the design, development, evaluation, and troubleshooting of systems or major subsystems. Participates in architecture definition. Expected to deliver resilient, robust, durable designs.
Creative - develops and presents many varied and unique ideas
Politically Astute - understands and can react to the politics inherent in organization structures
Data analysis is complex and requires input from multiple sources and innovative problem solving. Interfaces to negotiate and exchange information with all levels of management.
Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business. Internal and external contacts often pertain to company plans and objectives.
Works on implementation and evaluation of systems and/or subsystems. May do some design work at the subsystem level.
Substantial Functional Knowledge
Work is generally self-directed and is guided by workflow and project requirements. Review is normally after the fact and may be developmental in nature.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.