Retour à la rechercheApproach People - German Speaking Accounts Team Leader
| Type d?emploi: | Permanent |
| Secteur géographique: | Luxembourg |
| Salaire: | 110-115 K CHF |
| Langues: | Anglais, Allemand |
BASIC FUNCTION
- Manage the team and work of several SSC GA team members
- Ensure timely tasks completion and delivery for the particular process
- Co operate with and support work of the process managers
ESSEN TIAL FUNCTIONS
1)
- maintain and develop written procedures for all functions handled in GA team
- Ensure timely processing of docuñents related to GA the processes
- Ensure a very high standard of customer service in line with agrees SLAa (Service Level Agreements)
2)
- manage a team of several GA employees
- Manage work allocation and the performance appraisal process for Team members
- Maintain a high standard of employee engagement through training, coaching and education
- Set daily, weekly and monthly targets for the team members
- Manage relationships with key accounts
- Collect and provide KPI’s reports for the specific team and process
3)
- Participate in and support process standardization and process improvement related projects
- Introduce best practices in SSC GA team
- Focus on continuous process improvement
4) Process responsibilities
- Accurately perform process specific tasks as requested by process supervisor
- Preparation of data to be entered by accountants and junior accoutants
- Performing required controls
- Journal entries (preparation, postin, review)
- Accounts reconcilations
- Supporting local finance manager
- Updating organizational databases (e.g chart of accounts)
- Performing month – quarter – year and close activities (US Gaap & Local Gaap)
- Peforming local tax activities (VAT – Income Tax-Social securities Tax-)
- General ledger activities (e.g accruals reconciliations)
5) Customer service responsibilities
- Maintain good working relationships with the respective account payables team and other SSC teams where required
- Support the process manager and the process supervisor in achieving the process objectives and continuous improvements
- Deliver services in line with agreed controles, procedures and policies
6) Back up for other team members
- Manage the team and work of several SSC GA team members
- Ensure timely tasks completion and delivery for the particular process
- Co operate with and support work of the process managers
ESSEN TIAL FUNCTIONS
1)
- maintain and develop written procedures for all functions handled in GA team
- Ensure timely processing of docuñents related to GA the processes
- Ensure a very high standard of customer service in line with agrees SLAa (Service Level Agreements)
2)
- manage a team of several GA employees
- Manage work allocation and the performance appraisal process for Team members
- Maintain a high standard of employee engagement through training, coaching and education
- Set daily, weekly and monthly targets for the team members
- Manage relationships with key accounts
- Collect and provide KPI’s reports for the specific team and process
3)
- Participate in and support process standardization and process improvement related projects
- Introduce best practices in SSC GA team
- Focus on continuous process improvement
4) Process responsibilities
- Accurately perform process specific tasks as requested by process supervisor
- Preparation of data to be entered by accountants and junior accoutants
- Performing required controls
- Journal entries (preparation, postin, review)
- Accounts reconcilations
- Supporting local finance manager
- Updating organizational databases (e.g chart of accounts)
- Performing month – quarter – year and close activities (US Gaap & Local Gaap)
- Peforming local tax activities (VAT – Income Tax-Social securities Tax-)
- General ledger activities (e.g accruals reconciliations)
5) Customer service responsibilities
- Maintain good working relationships with the respective account payables team and other SSC teams where required
- Support the process manager and the process supervisor in achieving the process objectives and continuous improvements
- Deliver services in line with agreed controles, procedures and policies
6) Back up for other team members
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