http://www.toplanguagejobs.lu Jobs in Bulgarie en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Customer Service Representative--with German and English languages<br> Salaire: Excellent<br> Secteur géographique: Sofia - Sofia City, Bulgaria<br> Langues: Anglais, Allemand<br> Posté : 8th Feb 2012<br><br> Description:<br> Our client C3 is a Customer Communications Conduit for corporations who view customer care as a strong component of their growth and brand development strategies. The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client’s products and services.<br /> <br /> Qualifications:<br /> <br /> 1. 1+ years of experience in customer service required ideally in the program’s industry<br /> 2. Degree or appropriate education may be substituted for experience<br /> 3. Travel and/or Hospitality industry experience preferred<br /> 4. Call Center experience preferred<br /> 5. Phone sales and customer service experience required<br /> 6. Strong detail orientation and excellent communication/listening skills<br /> 7. Ability to pass all skill assessments including demonstrated experience with Microsoft applications<br /> 8. Ability to pass background check<br /> 9. Language requirements: must be bilingual with any combination of the following languages spoken:<br /> a. English/German<br /> 10. Demonstrated passion for excellence with respect to treating and caring for customers<br /> 11. Strong decision making and analytical abilities<br /> 12. Ability to identify customer needs and clearly articulate product and service offerings<br /> 13. Willingness to work a flexible schedule to include weekends, possible holidays and occasional overtime when needed<br /> 14. Highly developed sense of integrity and commitment to customer satisfaction<br /> 15. Meet all attendance and dependability requirements<br /> 16. Team player<br /> <br /> Please be sure all correspondence is in English, including emails, cover letter and CV. Thank you.<br /> <br /> Only short listed applicants will be contacted. http://www.toplanguagejobs.lu/job-1731471.html Title: Norwegian customer support executive in Sofia<br> Salaire: €18000 to €25000 per annum<br> Secteur géographique: Bulgaria<br> Langues: Norvégien<br> Posté : 3rd Feb 2012<br><br> Description:<br> Client: Our client is a large fast-growing outsourcing corporation based in Sofia, who is now looking to hire a Norwegian Customer Service Executive for their Bulgarian headquarters.<br /> <br /> Role: This role will focus on building relationships with the consumers. You will also respond to all consumer enquiries and complaint handling. In addition the incumbent will have a degree of social intelligence being aware of others reaction and understanding why they react as they do. In this role you will be working with their Business Clients to ensure optimum customer service. You should manage each problem that arises until it is resolved and improve work exercises to the best of your ability to achieve the best results.<br /> <br /> Skills: To be considered for this role it is mandatory to be fluent in Norwegian and English. You will also have one years experience in a contact centre environment. You should possess excellent communication skills both spoken and written.The ideal candidate will also take a proactive approach to meeting and exceeding consumer`s needs and establishing a partner relationship. In addition strong communication skills are a must with the ability to analyze and understand information and ideas presented in verbally or in writing. It is also essential to possess a strong knowledge of computers for example windows application Word/Excel to Intermediate level.<br /> <br /> Gains: Our client is a very successful company who are currently in the process of expanding their company. The salary on offer is a very lucrative €18-25k per annum along with a relocation package. If you feel this is the role for please do not hesitate to contact our team.<br /> <br /> Ireland +353 0 1 6854448 http://www.toplanguagejobs.lu/job-1728731.html