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Internship - Public Relations & Communication � trivago Norway

Title: Internship - Public Relations & Communication � trivago Norway
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Norv�gien
Post� : 3rd Feb 2012

Description:
trivago is the world�s no. 1 hotel search. With trivago, travellers always find the ideal hotel for the best rate. On www.trivago.no travellers are able to compare prices side-by-side from hotel booking portals such as Expedia, Booking.com and Olotels.com for over 500,000 hotels worldwide � trivago is google for hotels. The trivago team in D�sseldorf, Germany, includes over 100 employees from more than 20 countries. If you want to be part of a dynamic team and take part in the development of a unique company, trivago is the right place for you. You will develop your skills quickly in a self-driven atmosphere where individual success becomes immediately tangible. You will gather valuable insight across various departments within the company and gain access to cross-functional opportunities in the future.

As an intern, your task will be to launch our PR activities in Norway and generate publicity for trivago, thus supporting the growth of our Norwegian platform. After a short training phase, you will begin to execute individual projects as a part of the trivago Nordic team. A mentor will be at your side to answer all your questions and give you regular feedback.

Your core tasks:

 Preparing and publishing various press releases
 Acquiring journalist, media and news organization contacts
 Monitoring online clippings and publication mentions
 Media research projects

Your profile:

 You are a student (or a recent graduate) in Public Relations, Journalism, Marketing Communications, Media studies
or similar at Bachelor level or higher
 You speak Norwegian natively and your level of English is very good
 You have strong writing skills are able to articulate clearly
 You are willing to live and work in D�sseldorf (Germany)
 You are familiar with MS Office software
 You are able to work on different projects simultaneously in a very dynamic environment
 You are creative and self-driven
 Previous working experience for a newspaper as a journalist or comparable is beneficial

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experience in an innovative, rapidly growing company
 Wide range of experiences through project and teamwork development
 Flexible working hours
 Attractive remuneration and career opportunities
 Additional perks e.g. breakfast, fresh fruit, beer, sports, Yoga, team events and parties

Duration of the internship: 4 � 6 months

Possible start: As soon as possible

TRAVEL AGENT - GERMAN, ENGLISH SPEAKER

Title: TRAVEL AGENT - GERMAN, ENGLISH SPEAKER
Salaire: atrakcyjne
Secteur g�ographique: Krak�w - ma?opolskie, Poland
Langues: Anglais, Allemand
Post� : 3rd Feb 2012

Description:
Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level.

Our Value driven Culture ensures a work environment that is open, transparent
and encourages excellence at work. Intelenet in May 2011 became a part of the 100,000 strong Serco family across the globe and this presents us with tremendous prospects as we chart our new journey together.

Due to the growth of our Intelenet European Services Center in Krak�w, we have new job opportunities for you. Currently we are looking for candidates for the position of:

TRAVEL AGENT � GERMAN, ENGLISH SPEAKER
Ref. no: TLJ/TA/01312012
Krak�w
full-time

Travel Agent with German language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:
- Excellent written and oral skills of German.
- Very good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Full-time employment contract.
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process".

Please, check our website http://www.intelenetglobal.com/
Find us on Facebook http://www.facebook.com/home.php#!/pages/Intelenet-European-Services-Sp-z-oo/208996049128957

TRAVEL AGENT - DUTCH, ENGLISH SPEAKER

Title: TRAVEL AGENT - DUTCH, ENGLISH SPEAKER
Salaire: atrakcyjne
Secteur g�ographique: Krak�w - ma?opolskie, Poland
Langues: Anglais, N�erlandais
Post� : 3rd Feb 2012

Description:
TRAVEL AGENT - DUTCH, ENGLISH SPEAKER

Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level.
Our Value driven Culture ensures a work environment that is open, transparent
and encourages excellence at work. Intelenet in May 2011 became a part of the 100,000 strong Serco family across the globe and this presents us with tremendous prospects as we chart our new journey together.

Due to the growth of our Intelenet European Services Center in Krak�w, we have new job opportunities for you. Currently we are looking for candidates for the position of:

TRAVEL AGENT � DUTCH, ENGLISH SPEAKER
Ref. no: TLJ/TA/01312012
Krak�w
full-time

Customer Service Executive with Dutch language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:
- Excellent written and oral skills of Dutch.
- Very good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.

We offer:
- Full-time employment contract.
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.

Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process".

Please, check our website http://www.intelenetglobal.com/
Find us on Facebook http://www.facebook.com/home.php#!/pages/Intelenet-European-Services-Sp-z-oo/208996049128957

Korean Speaking - Co-ordination Executive

Title: Korean Speaking - Co-ordination Executive
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Anglais, Japonais
Post� : 3rd Feb 2012

Description:
JOB PURPOSE

The key objective of this position is to provide dedicated support to ensure customer satisfaction throughout trips and to provide efficient solutions to any problems that may arise. Co-ordinators are also expected to function as local PR agents and sales supports in order to maintain existing customer relationships and to promote future business. Co-ordinators will also provide first contact point for all emergency situation that may arise, for example civil unrest, natural disaster or serious accidents involving customers

REPORTING AND KEY RELATIONSHIPS:
� Reports to immediate team leader and/or manager and/or their designated representative
� Liaises with all other GTA offices for work-related issues
� Close collaboration with EMEA Coordination and the wide Inbound team including Destination Services, Operations, Hotel Sourcing and Sales Offices.

KEY ACTIVITIES
� Handle all incoming calls for Group and FIT customers travelling within responsible territories.
� Act as an emergency response team and provide support to tour leaders/clients during any unexpected crisis situations that may arise.
� Monitor / spot check the quality of suppliers through services provided.
� Check itineraries to make sure smooth running of tours and itinerary feasibility.
� Meet / greet clients / tour leaders during and outside office hours.
� Attend tours, inspections, or provide onsite inspection / support if/when required during and outside office hours in & outside of UK.
� Business trips (within and EMEA and possibly to sales offices) are required
� Assign and allocate services if / when required.
� Collect business intelligent information to assist generating future business.
� Carry an emergency after-hours mobile phone if / when required
� Work on shift hours pattern including weekends and bank holidays to perform out of office hours coordination services.
� Any other ad-hoc duties, such as general operations, administrative or co-ordination tasks as required.
� Deal with and solve problems / complaints that may arise during or after trips.
� Coordinate service / hotel reservations and amendments / extra arrangements according to customers� or sales requests, or unforeseen situations that may arise while tours are on the road.
� Liaise with / report to EMEA offices, sales offices, suppliers, and other departments within GTA regarding itinerary issues, tour status and problems on the trip within the timescale specified on company policy and procedures.
� Negotiate with suppliers and clients to maximize GTA profit margin when necessary.
� Negotiate contracts, and/or contract new services if/when required

KNOWLEDGE, SKILLS AND EXPERIENCE
� Previous experience in customer service / travel industry essential
� Travel industry market & culture understanding desirable
� Good written and verbal English skills are essential
� Strong experience and good market, culture knowledge for APAC / EMEA region is essential
� Strong problem solving skills
� Ability to multitasking, prioritise and meet deadlines
� Excellent communication and organisational skills
� Ability to work under pressure and work independently
� Ability to build good relationships with suppliers and clients to promote company image
� Motivated and a team player with pro-active attitude
� Computer literature � experience in working with Microsoft packages is desirable
� Good business reporting / statistic producing skills are preferred
� Basic knowledge of the AS400 system (for internal candidates)
� High level of flexibility and adaptability in handling changes as the company evolves
� Fluency in Korean is essential

Traineeship � Hotel Relation and Product Development Netherlands

Title: Traineeship � Hotel Relation and Product Development Netherlands
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Anglais
Post� : 3rd Feb 2012

Description:
trivago is the european�s largest and most successful online hotel search. On www.trivago.nl travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate.
The trivago team is based in Dusseldorf, Germany, and consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your Tasks

 Hotel Relation
o Development of your own hotelier portfolio
o Promotion of the trivago HotelGateway and his features to the Dutch hoteliers and hotel chains
o Development of the brand awarness in the hospitality market and participation to conferences and events
o Support to the hoteliers on the HotelGateway http://hotelier.trivago.nl
o Assist the sales coordinator in the commercial agreements with Dutch hotel chains

 Product Development
o Testing new modules and features on Trivago.nl
o Find ideas to improve the website and test them
o Participation to the weekly Product meeting
o Benchmarking the Dutch e-tourism industry

Your profile:

 Dutch is your mother tongue and you speak English
 You have recently graduated from University with degree in Business, Economics or Marketing
 You are very interested by the media Internet
 You have a good knowledge on the Dutch hospitality market
 You are creative, flexible and like to have responsibilities
 You are communicative and not afraid to talk in public
 You are willing to learn, you are able to analyse situations and to work independently

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Develop your own contacts and business on a key market
 Wide range of experiences through project - and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports,

Mandarin & French Speaking Co-ordination Executive

Title: Mandarin & French Speaking Co-ordination Executive
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Anglais, Fran�ais, Mandarin
Post� : 3rd Feb 2012

Description:
JOB PURPOSE

The key objective of this position is to provide dedicated support to ensure customer satisfaction throughout trips and to provide efficient solutions to any problems that may arise. Co-ordinators are also expected to function as local PR agents and sales supports in order to maintain existing customer relationships and to promote future business. Co-ordinators will also provide first contact point for all emergency situation that may arise, for example civil unrest, natural disaster or serious accidents involving customers

REPORTING AND KEY RELATIONSHIPS:
� Reports to immediate team leader and/or manager and/or their designated representative
� Liaises with all other GTA offices for work-related issues
� Close collaboration with EMEA Coordination and the wide Inbound team including Destination Services, Operations, Hotel Sourcing and Sales Offices.

KEY ACTIVITIES
� Handle all incoming calls for Group and FIT customers travelling within responsible territories.
� Act as an emergency response team and provide support to tour leaders/clients during any unexpected crisis situations that may arise.
� Monitor / spot check the quality of suppliers through services provided.
� Check itineraries to make sure smooth running of tours and itinerary feasibility.
� Meet / greet clients / tour leaders during and outside office hours.
� Attend tours, inspections, or provide onsite inspection / support if/when required during and outside office hours in & outside of UK.
� Business trips (within and EMEA and possibly to sales offices) are required
� Assign and allocate services if / when required.
� Collect business intelligent information to assist generating future business.
� Carry an emergency after-hours mobile phone if / when required
� Work on shift hours pattern including weekends and bank holidays to perform out of office hours coordination services.
� Any other ad-hoc duties, such as general operations, administrative or co-ordination tasks as required.

COMPLEXITY
� Deal with and solve problems / complaints that may arise during or after trips.
� Coordinate service / hotel reservations and amendments / extra arrangements according to customers� or sales requests, or unforeseen situations that may arise while tours are on the road.
� Liaise with / report to EMEA offices, sales offices, suppliers, and other departments within GTA regarding itinerary issues, tour status and problems on the trip within the timescale specified on company policy and procedures.
� Negotiate with suppliers and clients to maximize GTA profit margin when necessary.
� Negotiate contracts, and/or contract new services if/when required

KNOWLEDGE, SKILLS AND EXPERIENCE
� Previous experience in customer service / travel industry essential
� Travel industry market & culture understanding desirable
� Good standard of written and verbal English, Mandarin, French are required.
� Knowledge of any third language of Cantonese, Spanish or Italian are desirable.
� Strong experience and good market, culture knowledge for Apac region is essential
� Strong problem solving skills
� Ability to multitasking, prioritise and meet deadlines
� Excellent communication and organisational skills
� Ability to work under pressure and work independently
� Ability to build good relationships with suppliers and clients to promote company image
� Motivated and a team player with pro-active attitude
� Computer literature � experience in working with Microsoft packages is desirable
� Good business reporting / statistic producing skills are preferred
� Basic knowledge of the AS400 system (for internal candidates)
� High level of flexibility and adaptability in handling changes as the company evolves

German, French or Italian Speaking Tour Guides

Title: German, French or Italian Speaking Tour Guides
Salaire: Competitive + Accommodation
Secteur g�ographique: Perth & kinross - Scotland, United Kingdom
Langues: Fran�ais, Allemand, Italien
Post� : 3rd Feb 2012

Description:
Blair Castle enjoys one of Scotland�s finest settings in the heart of Highland Perthshire, the gateway to the magnificent Scottish Highlands. The Castle�s history extends over some 740 years and the castle first opened to the public in 1936. It is the most visited private house in Scotland. We are a VisitScotland Five Star visitor attraction and hold a Gold Green Tourism Award. We are seeking seasonal guiding and reception staff to ensure we continue to offer an exceptional experience to all our visitors.

The Castle opens daily to visitors from 1st April to end of October 2012 - posts are from three months minimum (short term contracts between June and September) and up to seven months maximum. We are currently recruiting foreign language guiding & reception staff to join our Team. A full training programme is incorporated for all staff including a comprehensive Induction programme at the start of the season.

Skills & Responsibilities:

� Fluent English with either German, French and/or Italian required
� Other European languages with English considered
� Be passionate about working with the public and working to professional standards
� Providing a warm welcome to all visitors and assisting with their enquiries
� Taking groups on guided tours around the Castle
� To act as floor guides, ensuring the security of the Castle & its contents
� To assist all visitors of all ages and nationalities to enjoy their visit
� To assist other teams working within the Castle (e.g. reception, retail, housekeeping, administration, etc)
� To work under the direction of castle supervisors and work to accepted standards

Remuneration: Competitive

Hours: usually 6.5 to 7.5 per day, 5 or 6 days per week
Additional hours may also be available with evening events, housekeeping work, etc.

Accommodation: comfortable shared accommodation is available (subject to availability) within walking distance to the Castle. A subsidised fee is charged.

Due to the volume of applicants that we usually receive, we are unable to reply to all except those selected for interview � please accept our thanks if you do not receive a reply within 3 weeks of submitting your application, we do appreciate your time and interest.

Student Job � Online Marketing - SEO France

Title: Student Job � Online Marketing - SEO France
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Fran�ais
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.fr travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

You support the Online Marketing team for at least 15 hours per week in optimizing the website www.trivago.fr:

 Market Analysis and Research of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 French is your mother tongue
 You have excellent language skills in English (spoken and written)
 You have great interest in the internet medium and enjoy working in a team
 You are studying and looking for a long-term part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration (7� - 10� per hour) and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Student Job - Online Marketing SEO UK

Title: Student Job - Online Marketing SEO UK
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Anglais
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.com travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

You support the Online Marketing team for at least 15 hours per week in optimizing the Website
www.trivago.uk:

 Market Analysis and Research of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 You have excellent language skills in English (spoken and written)
 You have great interest in the internet medium and enjoy working in a team
 You are studying and looking for a long-term part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we offer:

 Hourly earnings plus performance-related component (up to 10� per hour)
 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Arabic, Farsi or Turkish Sales Executives

Title: Arabic, Farsi or Turkish Sales Executives
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Arabe, Turc, Farsi
Post� : 3rd Feb 2012

Description:
JOB PURPOSE

� Develop an area given for sales account management and new pipeline acquisition of B2B group customers across the designated territory
� This key role is tasked with converting all potential business into definite groups, won & operated at maximum possible profit by GTA

REPORTING AND KEY RELATIONSHIPS:
� Reporting directly to Regional Sales Manager Groups (& onward to Senior Sales Manager Europe groups)
� Close cooperation with Operations Account Handlers &Team Leaders
� Strong relationship with counterparts in key departments : Sourcing, Group Res, Quotations, FIT sales and local GTA offices.
� Also key relationship with Finance/Account department

KEY ACTIVITIES
� Handle existing accounts & business development activities with the goal of meeting or exceeding TTTV and margin targets
o Through market research and intelligence obtained
o Through business trips and trade fair attendance
o Through close work with FIT department colleagues
o Through internal leads, eg Kuoni/GTA offices
� To ensure that a high standard of sales service is offered at all times in line with the client/GTA SLA (Service Level Agreement)
o Immediate acknowledgement of requests
o Rapid response to hotel booking queries and requests
o Quotes assessment & offers sent as a priority
o Responding to all calls and emails within a maximum 24 hour period.
o Following up all offers, negotiating and converting leads into business
� To prepare and follow-through all contractual paperwork and ensure payment agreements are in place with each client
� To report to Sales management any internal issues relating to the sales service and commercial success of a group, for example: the speed of response from internal service departments, and the speed and quality of hotel confirmations
� To support and assist sales management with cover for other markets or clients resulting from colleagues� business trips, annual leave, sickness etc.
� To reach commercial judgements on pricing and costing, and to offer to client so as to maximise revenue and profit to the department.
� To be trained and fully versant with all relevant systems and applications to perform the job of sales executive effectively:
o London Quotes and reservations systems
o Microsoft office, notably Excel spreadsheets
o Sales force and GS
o Any new system applications introduced to support the sales effort
� To ensure a positive and professional image of the department and Company is portrayed to clients, staff and colleagues at all times

COMPLEXITY
� High level of commercial awareness required to make decision on a daily basis ensuring GTA has a strong customer base and business mix in the area designated. Ability to thrive in a pressurized environment.
� Experienced negotiation skills required in order to provide the first line approval of commercial arrangements with both customers & service departments, subject to review & approval from Regional Sales Manager.
� Strong forecasting skills and ability to anticipate any shortfalls created by market conditions.

KNOWLEDGE, SKILLS AND EXPERIENCE
� Experience of a sales and operations role within the travel or leisure industry is viewed as essential.
� Proven commercial awareness of hotel pricing, service and travel-industry issues is required, as is a wide-ranging product knowledge of leading European and Worldwide group travel destinations
� A self-starter, who is organised, takes ownership and responsibility of results & targets, can work rapidly in a fast moving environment with high volumes and takes decisions as appropriate.
� Ability to negotiate with clients and internal suppliers is also essential
� Language skills will be considered an advantage.
� Specific market knowledge
� Knowledge of GTA systems (Quotes and Reservations) is desirable.
� Self-motivated, enthusiastic and with attention to detail.
� Organised & efficient approach to workloads.
� Team player, with flexible and adaptable approach.

Student Job � Online Marketing � SEO Greece

Title: Student Job � Online Marketing � SEO Greece
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Grec
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.gr travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

 Research and Analysis of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 Greek is your mother tongue and you can communicate in English
 Preferably you lived sometime in Greece and you are familiar with Greek internet websites
 You use Internet on a daily basis and enjoy working in an international team
 You are studying and looking for a long-term (preferably 1 year) part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Possible start: as soon as possible

Working hours: 20h per week; Working hours are flexible depending on your university agenda

TRAVEL AGENT - FRENCH, ENGLISH SPEAKER

Title: TRAVEL AGENT - FRENCH, ENGLISH SPEAKER
Salaire: atrakcyjne
Secteur g�ographique: Krak�w - ma?opolskie, Poland
Langues: Anglais, Fran�ais
Post� : 3rd Feb 2012

Description:

Intelenet Global Services is a leading global third party BPO Company that delivers Business Process Outsourcing (BPO) services to Fortune 500 companies in the UK, USA, Australia, Poland and India. Intelenet constantly focuses on providing effective solutions to global organizations seeking to reduce costs while consistently maintaining superior service level. Our Value driven Culture ensures a work environment that is open, transparent and encourages excellence at work.

Intelenet in May 2011 became a part of the 100,000 strong Serco family across the globe and this presents us with tremendous prospects as we chart our new journey together.

Due to the growth of our Intelenet European Services Center in Krak�w we are looking for multilingual, motivated individuals who have the drive to succeed in a fast growing industry. Currently we are looking for candidates for the position of:

Travel Agent � French, English Speaker
Krak�w

full-time / part-time job
Travel Agent with French language, within a team dedicated to our travel industry client, will be responsible for handling inbound calls and chat requests from customers. The basic job function is to interpret customer need and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

We expect:
- Excellent written and oral skills of French.
- Very good command of English language.
- Exquisite customer care and courteous attitude.
- Confident, flexible and result oriented.
- Positive, enthusiastic and proactive.
- Interpersonal and team building skills.
- Experience in the travel industry will be an advantage.

We offer:
- Full-time or part-time employment contract.
- Great development opportunities in a brand new organization which is growing at a very fast pace.
- Working in an international and multicultural environment.
- Pleasant working atmosphere, within a value driven culture.
- Attractive employment conditions.
- Experience in the travel industry will be an advantage.

Please include the following clause: "In accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883, I hereby authorize Intelenet European Services Sp. z o.o. to process my personal data included in my job application for the needs of the recruitment process".

Please, check our website http://www.intelenetglobal.com/
Find us on Facebook http://www.facebook.com/home.php#!/pages/Intelenet-European-Services-Sp-z-oo/208996049128957

Student Job � Online Marketing � SEO Turkey

Title: Student Job � Online Marketing � SEO Turkey
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Turc
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.tr travellers compare price from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

 Research and Analysis of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 Turkish is your mother tongue and you can communicate in English
 Preferably you lived sometime in Turkey and you are familiar with Turkish internet websites
 You use Internet on a daily basis and enjoy working in an international team
 You are studying and looking for a long-term (preferably 1 year) part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Possible start: as soon as possible

Working hours: 20h per week; Working hours are flexible depending on your university agenda

Russian Speaking Account Handler

Title: Russian Speaking Account Handler
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Russe
Post� : 3rd Feb 2012

Description:
GTA is a world leader in the provision of hotel accommodations and related ground travel services with more than three decades of expertise. GTA uses industry-leading technology to market and distribute global travel content, including more than 37,000 hotel properties with instant confirmation, in over 130 countries. Other GTA travel services include sightseeing tours and attractions, private transfers, group travel and rail passes. GTA distributes accommodations and other travel services through travel wholesalers, tour operators, travel agencies as well as directly to travelers.

JOB PURPOSE

The main objective of this role is to ensure a high standard of customer service is delivered to clients in order to sustain GTA�s reputation in the market place and to encourage repeat business from clients. This key role involves liaising and negotiating with internal departments and external suppliers in order to ensure the smooth operation of tours whilst providing high quality products and services. The Account handler�s task is to maintain and increase profit levels of groups as well as generate extra revenue through the up selling of additional services.

REPORTING AND KEY RELATIONSHIPS:
� The account handler must report to the Team Leader, both internal and external issues that may have an impact on the smooth operation of tours.
� The account Handler must support and assist Team Leader, being flexible and willing to assist during other team members� absence.
� The account handler should regularly communicate with the sales representatives in order to discuss operational issues and successes which could lead to future business opportunities / leads for GTA

KEY ACTIVITIES
� To maintain accounts by servicing all client needs from the point of handover from sales to
the day the group departs
� To ensure that a high standard of service is provided to clients at all times at all times:
- Action and acknowledge requests in a timely manner � within 48 hours
- Immediate response to all queries relating to groups
- Providing accurate and detailed information to clients and supplier�s promptly
- Problem Solving - Anticipates and deals with problems in advance
� To ensure the smooth operation of a group from go-ahead to groups departure:
- Check go-aheads and Itinerary and raise any unclear points with sale departments.
- Accurately up-date the system with information required.
- Work to the Operations schedule given to the client
- Ensure confirmations of services and hotels are received within an acceptable time frame and budget and manage and control these quoted budgets
- Communicate any special requirements about the group to the co-ordination department
- Update file and complete forms as per company policies.
� Negotiate with internal departments/suppliers to control profitability levels and increase GPM
� To promote and up sell additional products and services to clients in order to generate additional turnover
� To research and plan for large pieces of business in advance of the operation, i.e. destination research, product knowledge and have the ability and know-how to research and suggest alternative services when original request is not available/possible.
� To be trained and fully knowledgeable on the following systems:
� London Quotes and Reservations Systems
� Microsoft Office
� Auto route
� To ensure a positive and professional image of the department and company is portrayed to clients, staff and colleagues at all times

COMPLEXITY
� Productivity � Successfully operating the required number of groups at a high quality standard to reach required departments productivity levels.
� Profitability � Maintaining and where possible enhancing profitability on a tour by tour basis enabling the department to meet the expected profit levels including up selling, negotiating, budgeting

KNOWLEDGE, SKILLS AND EXPERIENCE
� Knowledge of operations activity within the travel Industry would be advantageous
� Strong knowledge of worldwide destinations
� Strong written and verbal communication skills are essential
� Ability to negotiate with clients and suppliers
� Knowledge of GTA systems is desirable
� Self-motivated, enthusiastic and with attention to detail
� Organised and efficient approach to workloads
� Ability to prioritise and work well under pressure
� Team player, with flexible and adaptable approach.

Online Marketing - Student Job SEM/PPC - trivago UK

Title: Online Marketing - Student Job SEM/PPC - trivago UK
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Anglais, Albanais
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.com travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

trivago UK has been launched at the beginning of 2007 and quickly became one of the most significant markets for us. Search Engine Marketing (SEM) is an important acquisition channel for trivago and requires ongoing development.

A Student Job in this area will give you the opportunity to gain comprehensive experience and to participate proactively in the success of this marketing channel by contributing your own ideas. You will support our SEM Team by implementing and developing the SEM/PPC strategy for our UK Account.

Your tasks:

 Setup new Adwords campaigns for our UK SEM/PPC Account
 Research Keywords and write appealing Ad Copies
 Run Ad and Landing Page Tests
 Optimize keywords by executing search term analysis

Your profile:

 You are studying or have studied Business, Economics or Marketing
 You are very analytical and you like dealing with numbers
 You show engagement, work independently and have your own initiative
 You are very keenly interested in (Online-)Marketing
 You are very familiar with MS-Office (Good Excel skills required)
 You speak English fluently

What we can offer:

 A comprehensive insight into SEM/PPC and Online Marketing
 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experience in an innovative, rapidly growing company, through project- and teamwork
 Challenging tasks and room for individual ideas
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Student Job - Online Marketing � SEO Poland

Title: Student Job - Online Marketing � SEO Poland
Salaire: Excellent
Secteur g�ographique: D�sseldorf - Nordrhein-Westfalen, Germany
Langues: Polonais
Post� : 3rd Feb 2012

Description:
trivago is the world�s largest and most successful online hotel search. On www.trivago.pl travellers compare prices from hotel booking portals such as Expedia, Booking.com or Olotels.com for over 500,000 hotels worldwide. With trivago, travellers always find the ideal hotel for the best rate � trivago is google for hotels. The trivago team in Dusseldorf, Germany, consists of over 100 employees from more than 20 countries. If you want to be part of a dynamic team and support the development of a unique company, trivago is the right place for you. Here at trivago your work is flexible and self-determined, you can develop your skills quickly and your success will be immediately tangible. You will gather valuable insights across various departments of the company, offering you cross-functional opportunities in the future.

Your tasks:

 Research and Analysis of possible SEO-Cooperations
 Acquisition of new long-term link partnerships (on the phone and via email)
 Support and Performance Review of our existing Cooperations

Your profile:

 Polish is your mother tongue and you can communicate in English
 Preferably you lived sometime in Poland and you are familiar with Polish internet websites
 You use Internet on a daily basis and enjoy working in an international team
 You are studying and looking for a long-term (preferably 1 year) part-time job
 You are characterized by having a high willingness to learn and an independent way of working

What we can offer:

 Flat hierarchies and short decision paths
 A pleasant working environment within a young and international team
 Experiences in an innovative, rapidly growing company
 Wide range of experiences through project- and teamwork
 Flexible working hours
 Attractive remuneration and career opportunities
 According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Start and working hours:

 You can start earliest January 2nd, 2011 and not later than February 6th, 2012
 15-20h per week; Working hours are flexible depending on your university agenda

�bersetzer, Deutsch - D�nisch

Title: �bersetzer, Deutsch - D�nisch
Salaire: abh�ngig vom Volumen
Secteur g�ographique: Germany
Langues: Danois, Allemand
Post� : 3rd Feb 2012

Description:
DialogTicket ist ein T�V-gepr�ftes �bersetzungsb�ro mit 1.200 �bersetzern mit 43 Sprachen weltweit. Zu den von DialogTicket angebotenen Dienstleistungen geh�ren �bersetzen und Dolmetschen in alle Weltsprachen, Software-, Multimedia- und Webseiten-Lokalisierung, Terminologieverwaltung, multilinguales Desktop-Publishing.

Sie sind involviert in verschiedene Dienste wie �bersetzungen (DialogTicket.com) und TelefonDolmetschen (DialogVox.com / TelefonService-international.de).

Wir suchen Fach�bersetzer (Muttersprachler) in den gro�en Europ�ischen Sprachen, insbesondere aber Englisch, Norwegisch, Schwedisch, D�nisch.

�bersetzer, Deutsch - Schwedisch

Title: �bersetzer, Deutsch - Schwedisch
Salaire: abh�ngig vom Volumen
Secteur g�ographique: Germany
Langues: Allemand, Su�dois
Post� : 3rd Feb 2012

Description:
DialogTicket ist ein T�V-gepr�ftes �bersetzungsb�ro mit 1.200 �bersetzern mit 43 Sprachen weltweit. Zu den von DialogTicket angebotenen Dienstleistungen geh�ren �bersetzen und Dolmetschen in alle Weltsprachen, Software-, Multimedia- und Webseiten-Lokalisierung, Terminologieverwaltung, multilinguales Desktop-Publishing.

Sie sind involviert in verschiedene Dienste wie �bersetzungen (DialogTicket.com) und TelefonDolmetschen (DialogVox.com / TelefonService-international.de).

Wir suchen Fach�bersetzer (Muttersprachler) in den gro�en Europ�ischen Sprachen, insbesondere aber Englisch, Norwegisch, Schwedisch, D�nisch.

�bersetzer, Deutsch - Englisch

Title: �bersetzer, Deutsch - Englisch
Salaire: abh�ngig vom Volumen
Secteur g�ographique: Germany
Langues: Anglais, Allemand
Post� : 3rd Feb 2012

Description:
DialogTicket ist ein T�V-gepr�ftes �bersetzungsb�ro mit 1.200 �bersetzern mit 43 Sprachen weltweit. Zu den von DialogTicket angebotenen Dienstleistungen geh�ren �bersetzen und Dolmetschen in alle Weltsprachen, Software-, Multimedia- und Webseiten-Lokalisierung, Terminologieverwaltung, multilinguales Desktop-Publishing.

Sie sind involviert in verschiedene Dienste wie �bersetzungen (DialogTicket.com) und TelefonDolmetschen (DialogVox.com / TelefonService-international.de).

Wir suchen Fach�bersetzer (Muttersprachler) in den gro�en Europ�ischen Sprachen, insbesondere aber Englisch, Norwegisch, Schwedisch, D�nisch.

Language Recruitment Fair - Barcelona

Title: Language Recruitment Fair - Barcelona
Salaire: Competitive
Secteur g�ographique: Barcelona - Catalu�a, Spain
Langues: Cantonais, Danois, N�erlandais, Finnois, Fran�ais, Allemand, Italien, Norv�gien, Russe, Espagnol, Su�dois, Islandais, Flamand, Bulgare, Tch�que, Hongrois, Polonais, Roumain, Suisse allemand, Swahili
Post� : 1st Feb 2012

Description:
Language Recruitment Fair, Barcelona, 11th February � Free tickets now available!

Make a date in your diary to visit the first Bilingual People Language Recruitment Fair in 2012, which will be in Barcelona at the Barcelo Sants Hotel on the 11th February!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After a huge demand from multinational companies and our candidates, Bilingual People will be holding its first event in Barcelona this year. There is a huge demand for multilingual professionals in Spain and this event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in Spain and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

BeesWax
Roche Diagnostics
SellbyTel
Talent Search People
Top Language Jobs
and more��!

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Spain, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.es/candidate/register/

We look forward to seeing you there!

Bilingual People